I got very good service, a good rate, and you will safeguarded a good loan

I got very good service, a good rate, and you will safeguarded a good loan

I simply refinanced towards an alternative loan and since I got a couple other money – a home loan and an excellent HELOC – that have DOCFCU it actually was a bit tricky working out the newest logistics to your the new bank at times

“I’ve been a member for a long time and recently refinanced my personal mortgage with DOCFCU. There are a few feamales in the mortgage section you to definitely forced me to enormously and you will kept me state-of-the-art every step of your own method. There had been specific challenging activities along the way (which was expected) and that i got particular technical dilemmas, on my avoid, in the entry a few of the necessary documentation. Cecilia took the time to visit above and beyond to aid me personally news with men and women issues. One another people (Cecilia and you will Cindy) are perfect possessions on the providers. Its perseverance and customer support are excellent, and i won’t hesitate to use DOCFCU to possess my personal coming financial demands.”

“I do want to match Octavia. Octavia is actually usually timely, educated, and you may obvious in reaction, when you are being professional and polite throughout the both looking to processes. We very carefully preferred handling their. I enjoy coming a lot more team which have DOCFCU and stay a pleasurable member.”

“We named DOCFCU making an application for details about that loan. The moment Denzel replied the phone, We know he’d pay attention instead race me off of the cellular phone. He’d a willingness to greatly help. We explained the sort of my personal telephone call. Denzel said however lookup and also straight back with me. It grabbed below one hour to have him to own an respond to. He’d the actual document we thus seriously called for. My spouce and i are very grateful getting your!! He or she is elite group, really knowledgeable and type.”

“A fantastic support service from the DOCFCU team member! I happened to be in the process of buying yet another vehicle and received indispensable advice of the Jasmine, Representative Services Agent, on which could well be necessary out of me. She is very diligent and elite group. She provided me with this lady direct information however, if I experienced more inquiries. DOCFCU is extremely lucky to own Jasmine on the people.”

Tamica is very helpful, gave me some very nice recommendations, and managed the loan inside the a fast and productive style, maybe not my usual experience with banking institutions and you will loans

“Outstanding customer service because of the DOCFCU downline Jasmine and you will Adrianna. These were charming, polite, tenacious, knowledgeable, and you can elite. This has been a long time since i worked with for example exceptional customer service professionals. They worked faithfully to deal with and you will fix any and every material I experienced. I’m thus glad as part of DOCFCU and you will knowing my personal financial situations are increasingly being managed of the eg a good high group.”

“I had nothing but really elite provider away from Tamica, the mortgage Manager who addressed my personal circumstances. Thus, thank you so much and you can Tamica quite definitely. Im sure to tell this tale back at my household members and you may household members.”

“House is Here – Thank you Institution out of Business FCU! I did not do so it instead of you, therefore we could not become happy! Thank you for your own service, diligence, and you can operate in making out domestic end up being our home.”

“We’d like to talk about all of our adore to your assistance i received last week away from Lisa Yards. She called you about an excellent forged make sure that was cashed from our account and timely solved the difficulty. We wanted to commend their advanced dedication to high support service.”

“I am very grateful so you’re able to Carina and you can Octavia, and so happy from the its commitment and you may professionalism. It proactively hit over to assist me find out an answer to simply help get my HELOC profit time and energy to buy the task that would have to be done in my house to be prepared for me to move into. Thanks a lot, Evan, for top such as for instance a good group!”

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